Neil was professional and compassionate as always. I had a new experience yesterday with the Hypno-com 5 audio equipment. It sounds as though Neil’s voice in is your head, it allowed me to relax quicker as it removed the usual distractions/ noises of the outside world. The headphones are very comfortable you forget you’re wearing them. It gives you a more intense and deeper experience, I found it helped immensely and I would highly recommend that you try it. Now that I have used it I wouldn’t like to go back, I would use this equipment every time it’s great.